Jeff Gothelf of “Lean UX” Shares Thoughts on Customer Obsession
Customer Development and Research / Product Development

Jeff Gothelf of “Lean UX” Shares Thoughts on Customer Obsession

On a sunny summer evening, Product Tank’s Barcelona chapter invited Jeff Gothelf, co-author of “Lean UX” and “Sense & Respond” for a lively fireside chat. The discussion clearly engaged the audience. “Product people” from all walks of life came together, hungry to learn how to become more user-centric in the everydays. With a venue at … Continue reading

Typeform’s Product Manager Shares Experiences on Discovery and Dual Track Agile
Product Innovation / Product Management

Typeform’s Product Manager Shares Experiences on Discovery and Dual Track Agile

Embracing a customer-centric mindset – whether it’s about being “lean”, “agile”, or simply curious – is something that all product people should strive for. Hopefully, by now we all know how important it is to get continuous feedback about our products and ideas to steer them in the right direction. When I first read about … Continue reading

What the Global Service Jam Teaches You About Designing for People
Product Development / Product Innovation

What the Global Service Jam Teaches You About Designing for People

“Boot camp” is a slightly misleading word when talking about the Global Service Jam. While you now probably imagine military rigor, blood, sweat, and tears, the ambiance rather resembled that of a fun summer camp with friends and singing by the bonfire. Still, it was an intensive training program for creative and business thinkers. Continue reading

The ‘Polling Apocalypse’ and Why Entrepreneurs Have to Find Better Ways to Know Their Customers
Customer Development and Research

The ‘Polling Apocalypse’ and Why Entrepreneurs Have to Find Better Ways to Know Their Customers

=Why we all need to get our heads out of our… There are days when billions of humans around the world seem to gasp “Whaaat” in unison. Bobby Ewing taking a hot shower, Germany defeating Brazil 7-1, things like that. Then, there are the painful, shocking moments of the “This cannot be happening now” type. Continue reading