Embracing a customer-centric mindset – whether it’s about being “lean”, “agile”, or simply curious – is something that all product people should strive for. Hopefully, by now we all know how important it is to get continuous feedback about our products and ideas to steer them in the right direction. When I first read about … Continue reading
Tag Archives: customer discovery
The ‘Polling Apocalypse’ and Why Entrepreneurs Have to Find Better Ways to Know Their Customers
=Why we all need to get our heads out of our… There are days when billions of humans around the world seem to gasp “Whaaat” in unison. Bobby Ewing taking a hot shower, Germany defeating Brazil 7-1, things like that. Then, there are the painful, shocking moments of the “This cannot be happening now” type. Continue reading